Lisa, Pretty, Ethel and Tracey (staff members) Thank you very much, (XXXX) (service user) trusted you to be the experts he needed to feel safe and reassured.
Your care and advice has helped us as a family. You’ve been a perfect balance of being ready and available when (XXXX) needed you and also being almost invisible when space and family privacy was needed.
You have been caring, professional and you have understood (XXXX’s) needs. Thank you, we won’t forget you.
From (XXXX)’s daughter