They have gone above and beyond. They always resolve issues immediately and are always contactable. We are very lucky to have them.

We had two ladies from Honeydew, on the first week was Ethel (staff member), second week was Marvis (staff member). Both ladies were kind, helpful and would do anything I asked. Marvis was with me when my husband died. She was wonderful. I would recommend them both, they were so good to have them stay with me.

He is very good with his interactions with (XXXX) and very good at dealing and responding to his needs, especially his confusion and mobility. We like how he engages with (XXXX) and shows an interest in what he is doing. Always smiling, very kind. Really good at getting (XXXX) to do his exercises, he is very patient on doing transfers.

Lisa, Pretty, Ethel and Tracey (staff members) Thank you very much, (XXXX) (service user) trusted you to be the experts he needed to feel safe and reassured.

Your care and advice has helped us as a family. You’ve been a perfect balance of being ready and available when (XXXX) needed you and also being almost invisible when space and family privacy was needed.

You have been caring, professional and you have understood (XXXX’s) needs. Thank you, we won’t forget you.

From (XXXX)’s daughter

Honeydew were amazing, came to help at last minute, can’t thank every one of them enough. All went above and beyond to help and look after my father-in-law, will certainly use them again.

This is a small account regarding Honeydew and its wonderful carers. I have now been looked after by them for almost two years and I have received wonderful consistent care from all of the careers which has encouraged my physical development and also the well-being of my emotional needs. I did arrive having had a bad experience with previous care companies, so it was very difficult for me to learn to trust again. However professional relationships were soon established, and I knew from day one that I was going to receive good consistent care. My injuries are quite complex and looking after me on some days can be difficult however they always get me through the difficult times and are there for the good achievements.

If they are any queries or small problems they are dealt with at source, and I can honestly say I have no calls for complaint at all, I am hoping that this happy relationship continues for a long time to come and I would highly recommend Honeydew Care Agency to anybody.

My mother’s care and welfare is always first and she is always happy which is great to see. They really are so patient with her and always so gentle and caring. I get regular updates, which helps to put my mind at ease.

All carers know my husband very well and are able to respond to his changing daily needs, register concerns and advice as and when necessary. We are very lucky and happy with support provided.

Their staff, went above and beyond, and helped to make dad’s final weeks as good as they possibly could be with his care and sensitivity and empathy. We really could not have asked for anything better.

The carers are diligent and mindful of XXX’s (client) needs and support. They support XXX very well and they are kind to XXX. They create a pleasant atmosphere. XXX seems happy and comfortable with this company. The carers are always on time and they are always ready and willing to go the extra mile. Management always responds to queries and feedback to us. I would strongly recommend Honeydew to any of my family and friends.

I have been lucky enough to have been a client with honeydew for over two years now so I speak with experience of their lovely care for a little over two years at the time I had arrived home from hospital having broken my neck and was wheelchair bound I was very fragile both in motionally and physically and was in a very dark place and so was my family who I was living with however the first meeting that I have with honeydew was memorable because they gently explained how they would handle my care taking responsibility because I was unable to make any decisions because of my poor state of mind and health however I still felt in control and trusted them immediately they provide a team of wonderful carers who take into account my emotional and my physical needs and I could never ever thank them enough for where I am today which is a very happy woman who has been helped to the point where I am fully in control of my own decision making with the benefit of their experience my physical health has never been better and emotionally I am in a very good place my family have naturally benefit is from my well-being and are very much are ease with all members of the honeydew team I have more than one carer but the standard of care is consistent throughout and I know whoever comes to support me in the morning will provide the same level of expertise as any of these lovely support workers would they are responsible for my personal care during the morning my meats during the day taking me to from various hospital appointments and accompanying me to the shops we also plan meals and cooked together and although I cannot physically do a lot as my hands have suffered nerve damage and I am unable to use sharp knives but I always feel inclusive by planning the meals together not quite the same but I am always made to feel involved with any activities I have recently with their help purchased of vehicle through the Motability scheme and I have the benefit of carers who are experienced with my vehicle that can now take me out and about their care is wonderful and extends to my family as well thank you honeydew forgiving me my life back I could never thank you enough for what you have done for me and my family